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Integrated Call Center Home UI Consult UI Health Access Physician
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Behavioral Health Obtain health information
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Philosophy
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As the centralized resource for facilitating access to UI
Health Care professionals and programs, the Integrated Call
Center provides a full array of services to meet the
multiple needs of health care consumers, receivers,
providers, and payors. It supports the high-quality health
care services provided by University of Iowa Health Care's
faculty, staff, and clinical services, and represents a
proactive and consistent way of responding to a rapidly
changing health care environment. The Center's staff
believes that self-management and decision-support systems
are important tools in enabling, educating, and encouraging
people to improve their health and making appropriate use of
medical resources. Additionally, the Center is a tool to
enhancing our understanding of consumer needs and
positioning UI Health Care to better serve these needs.
The Integrated Call Center is staffed by
registered nurses and referral specialists (non-clinical
staff).
Contact us.
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