Certified audiologists perform hearing aid evaluations at UI Hospitals and Clinics Hearing Aid Clinic. During the evaluation, the audiologist will recommend the hearing aid(s) that best suits your needs. The initial evaluation fee is non-refundable. The hearing aid cost includes the aid itself, the fitting of the hearing aid(s), orientation to the proper use and care of the device(s), as well as follow-up services within the warranty period of the hearing aid, typically two years.

Patients should be aware that it takes a minimum of two visits to properly fit new hearing aids. In addition, about two weeks after the initial hearing aid(s) fit patients are scheduled to return for a follow-up visit. Further visits may be necessary for physical or acoustic adjustments. If patients are unable to travel to our clinic conveniently for follow-up services, they may opt to purchase hearing aids from our clinic and receive follow-up services from a local hearing aid dispenser. We would be happy to furnish a list of dispensers in your area upon request.

When you purchase hearing aid(s), you have a 30-day trial period during which time we work with you to adjust your hearing aid(s) to meet your needs. We may need to see you several times during this trial period if you are having difficulties. If you are dissatisfied with the hearing aid(s), you have an option to exchange them or return them for a refund within the trial period. There is a non-refundable fee of $100 should you decide to return the hearing aid(s).