Social Service Home

Department services

Financial resources

Community resources

Staff directory

Health care resources

Support groups



   

 

Interpretation and Translation


Oral interpretation and written translation services are provided to non-English speaking and hearing — impaired patients and their families.

When a patient is hospitalized, the primary illness may be compounded by anxiety, reactions to separation from family and familiar surroundings, and fear of the unknown. In addition, cultural and ethnic beliefs may affect a patient’s attitude toward illness. A patient who cannot communicate suffers additional


Jay Cayner
Director
(319) 356-2635
caynerj@healthcare.uiowa.edu



Ozzie F. Díaz-Duque, Ph.D.
Coordinator
(319) 356-7116
odduque@healthcare.uiowa.edu
anxiety and fear because of the inability to tell staff members what the problem is and to understand staff members’ explanation and advice. For maximum benefit to be gained from health care services, it is imperative that the staff make an accurate assessment of the patient’s symptoms and feelings, and that the patient have a clear understanding of the prescribed medical treatment.

Language interpretation and translation services are available to assist non-English-speaking or hearing-impaired patients and families during clinic visits, hospital stays, or other communication with hospital staff.

The primary interpreting service requested at The University of Iowa Hospitals and Clinics are for Spanish followed by American Sign Language. One full-time staff interpreter provides Spanish/English interpreter services. One half-time staff interpreter provides Spanish/English interpreting as well as translation services for hospital documents.

A Language Bank of over 135 free lance persons as well as volunteers provide interpreter services, as needed, in over 40 languages. Please contact our interpreting program if you are bilingual and willing to participate in our Language Bank. To request services or information please call 319-356-1967.

Who to contact:

Mary Mary H. Solís
Hospital Interpreter (Spanish/English)
(319) 356-1967
mary-solis@uiowa.edu

Todd Kuennen, M.A.
Hospital Interpreter and Translator (Spanish/English)
(319) 356-7117
kuennn@healthcare.uiowa.edu

Last modification date: Fri Nov 20 10:12:58 2009
URL: http://www.uihealthcare.com /depts/socialservice/department/services/interpretersvcs.html