A la Carte Room Service for Patients
UI Hospitals and Clinics patients receive all their meals and snacks through the A la Carte Room Service for Patients program. You can choose your meals and snacks from the appropriate menu ordered by your physician.
Dial “1-2-3” from your room telephone to place your order, and within 45 minutes, your meal will be delivered to your bedside.
If you need assistance, please tell your nurse and a representative from the Department of Food and Nutrition Services will help.
About the A la Carte Room Service for Patients program:
- Patients may order food anytime from 6 a.m. to 8 p.m., seven days a week.
- The cost of A la Carte is included with your room charge
- A la Carte services are limited to patients only
- Each patient receives a personal diet plan ordered by the doctor.
- If you are physically unable to place a telephone order, please tell your nurse and a staff member will assist you
- If you have any questions, call the “1-2-3” number for assistance
ATM machines are available in the following locations:
- Main Entrance Lobby, Level 1
- Pappajohn Pavilion, West Entrance, Level 1
- Fountain Entrance Lobby, Level 1
- Elevator A, Level 1
- Elevator L, Level 1
Children’s Playcourt (Elevator H, Level 1)
The University of Iowa Children’s Hospital Playcourt is a large, accessible playcourt located outside on Level 1 between Elevators H and I. The playcourt includes age-specific play areas for toddlers, preschoolers, and older children.
Credit Union Services
Members of the University of Iowa Community Credit Union can receive a full set of services at the UICCU branch office located near the Fountain Entrance on the Main Floor. Visit the UICCU site for a description of services.
Cradle & All
Take Elevator I to Level 6
Open 10:30 a.m. to 1:30 p.m. Monday – Friday
Saturday from 1 to 4 p.m.
The Cradle & All kiosk specializes in mother and infant merchandise as well as sandwiches and snacks.
Fourth Floor Salon
Take Elevator B to Level 4
Call 6-1996 from a hospital phone
or 319-356-1996
Professional stylists provide salon services and products for men and women patients, visitors, and staff in the Fourth Floor Salon. The salon also offers the Look Good…Feel Better® national program for cancer patients. A wig bank serving adult and pediatric patients is also provided.
Information Desk
Call 6-2456 from a hospital phone
or 319-356-2456
Information desk representatives assist patients and families by giving directions and answering questions. Patient escorts and wheelchair assistance are available at the Information Desks. Information desks are located in the following areas:
- Main Entrance Lobby, Level 1
- Elevator I, Level 1
- Pomerantz Family Pavilion Entrance, Level 1
Mailboxes
Mailboxes are located in the following areas:
- Fountain Entrance Lobby
- Elevator A, Level 1
- Elevator J, Level 1
- Elevator L, Level 1
Medical Museum
Take Elevator F to Level 8
Call 6-7106 from a hospital phone
or 319-356-7106
Open weekdays 8 a.m. to 5 p.m. – Weekends 1 to 4 p.m.
The Medical Museum offers exhibits on the history and progress of medicine and patient care, emphasizing the role of UI Hospitals and Clinics in these advances. Through temporary and traveling exhibits of photographs, artifacts, and “hands-on” activities, visitors can view advances in patient care from ancient times to the present. Admission is free of charge and all exhibits are open to the public.
Online Services
Patients’ Library
Take Elevator F to Level 8
Call 6-2468 from a hospital phone
or 319-356-2468
Open weekdays 9 a.m. to 4 p.m.
Weekends 1 to 4 p.m.
The Patients’ Library offers a wide array of materials and services for children and adults:
- Books, magazines, movies, and music
- CarePages assistance, photo uploads, and camera access
- Computers, laptops, and wireless Internet access
- Fax machine and photocopier
- Health Information Center
- Story Hour for Children – Wednesdays at 10:30 a.m.
Pharmacy –
Call 4-6800 from a hospital phone
or 319-394-6800
The pharmacies accept major credit cards, and personal checks with identification.
Project Art
Call 3-6417 from a hospital phone
or 319-353-6417
Project Art conducts a wide range of art programs and services, including the selection and management of 4,000 pieces of art in the permanent collection and 2,200 reproductions; temporary exhibits in four locations of UI Hospitals and Clinics, representing local, regional, and nationally recognized artists; performing Arts events, featuring music, dance, and theater; the Art Cart, and art supplies for patients
Spiritual Care
Call 6-2523 from a hospital phone
or 319-356-2523
Chaplains from the Spiritual Services staff are available to assist you with your spiritual needs, regardless of your religious tradition.
To receive spiritual care, please ask your nurse to request a visit from a chaplain. Or you may call the Spiritual Services office between 8 a.m. and 5 p.m. Monday through Friday.
Chaplains are on call 24 hours a day, seven days a week for emergencies. Ask your nurse to page the on-call chaplain (pager 3437).
Your own priest, minister, or rabbi is always welcome to visit you while you are here. A 24-hour meditation room is located near Elevator B on Level 1. The following religious services are provided in the hospital:
- Protestant Worship – 10:30 a.m. Sunday, East Room (Elevator F, Level 8); televised on Channel 5
- Catholic Mass – 3:30 p.m. Sunday, East Room (Elevator F, Level 8); televised on Channel 5
- Islamic Prayer – 12:30 p.m. Friday, Meditation Room (Elevator B, Level 1)
Valet Parking
Valet parking is available from 7 a.m. to 7 p.m. weekdays at the Main Entrance and from 7 a.m. to 5 p.m. weekdays at the Pomerantz Family Pavilion entrance on Level 1. To check on current parking fees, please call the Information Desk at 6-2456 from a hospital phone or 319-356-2456.
Wild Rose Books
Located near the Main Entrance
Call 4-5151 from a hospital phone
or 319-384-5151
Open Monday – Friday 7 a.m. to 8 p.m.
Weekends 10 a.m. to 6 p.m.
The University Bookstore operates in partnership with Volunteer Services and features fiction and non-fiction books, newspapers, and magazines.
Wild Rose Gifts
Located near the Main Entrance
Call 6-1999 from a hospital phone
or 319-356-1999
Open Monday through Thursday 7 a.m. to 8 p.m.
Friday 7 a.m. to 6 p.m.
Weekends 10 a.m. to 4 p.m.
The gift shop offers a wide array of gifts, jewelry, flowers, cards, clothing, botanicals, stamps, and UI Hawkeye merchandise. Major credit cards accepted.
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