July/August 2005, Volume 17, Number 3

In this issue:

• "A hero in my life" — Surgeon John Canady is a hero to patient Ethan Craig
• From the Director — July 1 brings new year, new plan
• Changing Medicine. Changing Lives. — Innovations that have made a difference in the lives of our patients, their families, and our work place
• Group wins IOWA award — Team wins award for helping to facilitate a purchasing contract comparison project
• G'day mate! — Australians enjoyed their trip to Iowa to learn about our hospital food service programs
• Performance improvement — the framework for quality care
• NewsWorthy — Significant news events
• Close-up: Jackie Heinle and Barbara Latenser — Heinle and Latenser spent four weeks in Zambia helping to establish a burn center
• Management Orientation Program
• UI Hospitals and Clinics specialties rank among the best — U.S. News & World Report
• Visionary Day — Preview of new tools and systems that will soon be in place at the bedside
• Wal-Mart and kids: a solid partnership — Wal-Mart Stores, Inc. has raised and donated more than $300 million for Children's Miracle Network hospitals in 18 years
• Saving 100,000 lives — National campaign to make health care safer and more effective
• New vendor policy initiated — applies to all representatives selling products and/or services
• The NICU is "Quacking Up" — Reminding faculty, staff, parents, and visitors to practice impeccable hand hygiene
• New UI pay program will reward employee excellence
• Above and Beyond — Recognizing people who demonstrate their commitment to excellence and service
• Milestones — Appointments, honors, retirements
• Doctor and student honored for humanism — Bradley Hindman, M.D., and Marie Moeller, M.D. awarded the Leonard Tow Humanism in Medicine Award