May/June 2003, Volume 15, Number 3

In this issue:

• Dateline: IDX — The new IDX billing system goes live
• From the Director — Forums bring out staff and faculty ideas, questions
• Joint Commission mid-point update — Update from the last visit by the Joint Commission on Accreditation of Healthcare Organization (JCAHO)
• Couldn't do it without our volunteers — More than 1,300 volunteers make a difference for patients and visitors every day
• NewsWorthy — Significant news events
• Closeup: Inspired by great care: Lori Chalupa
• Magnet fever! — Nurses work toward achieving the most prestigious award offered in nursing
• Construction Updates — Anesthesia, Ophthalmology, Pediatrics, Radiation Oncology
• STAR Awards recognition program introduced — New reward program for extraordinary customer service
• I CARE Thank You Note — Send a note to say, "Thanks"
• Above and Beyond — Recognizing people who demonstrate their commitment to excellence and service
• Milestones — Appointments, honors, retirements
• Celebrating our diversity — On January 22, Staff Relations and Development sponsored a cultural awareness event
• Burn Treatment Center re-verified — American College of Surgeons and the American Burn Association re-verify the Burn Treatment Center