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PACEMAKER: Winter 2003-04

Answer from afar

Sara Westergaard


"In thirty years as a specialist in infectious disease, I have seen only one other case of this. It's very uncommon. A primary care physician might never come across it."

--Ian Smith, M.D.

An English woman finds relief from a physician in Iowa through an internet search.

For the past six years, Margaret couldn't figure out why an unusual sore was spreading across the side of her face. Neither could anyone else.

It wasn't until earlier this year when she came across Ian Smith, M.D., emeritus professor of internal medicine at University of Iowa Hospitals and Clinics, that she was properly diagnosed and received an appropriate treatment plan.

Margaret's story (she prefers to keep her last name confidential) might not sound that unusual except for the fact that she and Smith have never met face-to-face; not to mention that the eastern half of the United States and the Atlantic Ocean separate them.

Her difficulties began seven years ago when an abnormal spot developed on her chin. Over time, the spot became an open wound traveling along the side of her face toward her ear. As the spot moved, it healed the area it had left, forming a scar.

As her condition developed and subsequently worsened, Margaret visited a series of physicians in England, including her general practitioner, a dermatologist, and a plastic surgeon. She took several different medications, but none of them gave her any improvement. Eventually, her doctors performed a biopsy, which also came back negative.

"It was very depressing," said Margaret. "Nobody seemed to know what it was."

Just when it looked as though there was very little hope, Margaret's son, Steve, looked to the Internet for help. In his search, he came across Smith, whose series of articles, "Aging Begins at 30," regularly appear on Virtual Hospital®, University of Iowa Health Care's digital library. His articles receive about 150,000 hits per month.

With nothing to lose, Margaret wrote Smith a brief letter describing her situation and asking for any possible answers. Her letter, addressed to "Dr. Ian M. Smith, University of Iowa Hospitals and Clinics, USA," managed to find its way into Smith's hands.

Smith quickly recognized what he believed to be the cause of Margaret's abscess: an uncommon organism known as bacteroides, a bacterium usually found in the intestine that assists in the breakdown of food products. In rare cases, the bacterium may find its way out of the intestine and form an abscess on the skin, like the one Margaret had on her cheek. The bacterium is unusual in that it is hard to grow because oxygen destroys it, and it also requires special antibiotics for treatment.

Smith had a feeling this rarity might be why Margaret was unable to find answers in her previous attempts. "In thirty years as a specialist in infectious disease, I have seen only one other case of this," said Smith. "It's very uncommon. A primary care physician might never come across it."

Smith noted how he had diagnosed and treated his previous patient with the help of the microbiology lab and shared this information in a letter back to Margaret to give to her physician. She again visited her general practitioner who elected to place her directly on the medication.

Shortly after starting the medication, Margaret began to see some improvement. "It was brilliant," she said. "It stopped spreading, and then slowly started healing."

Since the initial correspondence, Margaret and Smith have been communicating through e-mail. "It was good of him to take an interest," Margaret said. "You don't find many people like that."

Margaret's son, Steve, has also been pleased with the help Smith has offered. "We were surprised and very grateful that Dr. Smith took the time and effort to help, and his recommended treatment has made a great improvement on her condition," he wrote in an e-mail.

Smith had a feeling his advice might help Margaret and didn't hesitate to answer her. "It seemed as if she could do with a reply," he said.

-Ian Smith, M.D.
Ian Smith, M.D.

letter

Last modification date: Fri Dec 21 11:01:14 2007
URL: http://www.uihealthcare.com /news/pacemaker/2003/winter/iansmith.html