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Communicating With Doctors: It's Their Job to Listen

University of Iowa Health Science Relations and
Dan Fick, MD
Associate Professor of Family Medicine

First Published: 2000
Last Revised: September 2003
Peer Review Status: Internally Peer Reviewed

Have you ever gone to the doctor with a list of questions, only to find you don't have the courage to ask them? Don't worry, you're not alone. Most of us have experienced that inability to talk with our own doctors.

It's very easy to be intimidated by physicians. They know a lot more about medicine than we do. Many people have the impression that physicians are too busy and don't seem to have enough time to talk with patients. And there are usually more people waiting to see the doctor. However, communication with your doctor should not be a task. Rather, it should come naturally. After all, you are trusting this person with your health, and there are several steps you can take to help this problem.

"Try to be a good consumer of heath care," says Dr. Dan Fick, associate clinical professor in family practice at the University of Iowa College of Medicine and UI Hospitals and Clinics staff physician. "You're paying for the service, and the physician should really have the mind-set that you are a customer."

When your doctor asks you how you feel, be specific and let him or her know what is wrong. Don't just tell your doctor you have a stomachache. Say you have a sharp pain on the right side of your lower abdomen after you eat a large meal, Fick says. The more specific you are, the better your doctor can understand your problem and begin treatment. Include your personal medical history as well as your family's medical history. Tell your doctor everything and let him or her decide what is relevant to your condition, he adds.

"Make sure you understand what your doctor has told you. Repeat the statement back to him or her and write it down while you're in the office," Fick says.

Don't hesitate to ask for options. If your doctor recommends surgery, ask what other treatments might be tried, and the consequences of not having surgery at this time. "You shouldn't be afraid to ask any question, no matter how simple you feel it may be," Fick says. "And seek a second opinion if you feel it's necessary."

If you're not satisfied with your doctor visit, tell your doctor. If you are unhappy about how you are treated by any member of the staff, say so. If you're unhappy with your doctor, find a different doctor. Your doctor doesn't have to be your friend, but he or she should be someone who will listen to you and answer your questions.

Last modification date: Thu Oct 19 14:46:53 2006
URL: http://www.uihealthcare.com /topics/medicaldepartments/familymedicine/communicatewithdoctors/index.html